Emergency Field Service
Through our organization of highly trained factory field service engineers located strategically throughout the country, Russelectric can respond quickly and professionally to any customer problem or need — 24 hours a day, 365 days a year.
Russelectric field service engineers do not need to check with anyone before fixing a customer’s system. They have a standing mandate, issued by Russelectric’s founder over 50 years ago, to take care of the customer.
If you have an equipment emergency that requires field service assistance anytime day or night, call the
Russelectric Field Service Emergency Hotline:
Outside US: 781.749.6000