Emergency Field Service
Through our organization of highly trained factory field service engineers located strategically throughout the country, Russelectric can respond quickly and professionally to any customer problem or need — 24 hours a day, 365 days a year.
Russelectric field service engineers do not need to check with anyone before fixing a customer’s system. They have a standing mandate, issued by Russelectric’s founder over 50 years ago, to take care of the customer.
If you have a Russelectric equipment emergency that requires immediate field service assistance, call anytime day or night:
Field Service Emergency Hotline
Outside US: (781) 749-6000